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Intensive In Home Team Lead

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This position serves Davie and Stokes counties for Intensive In Home.

Job Code: IIH-TL
Posted On: Tuesday, 12th September 2017
Location: Davie Center
119 West Depot Street, Mocksville, NC 27028
Education: Licensed

Job Description:


Provides clinical assessment, individual and family therapy for each youth served by the team.  Assigns appropriate staff to clients as clinically indicated.  Provides clinical expertise, guidance, and supervision to the IIH team members.

The responsibilities of the IIH Team Leader include, but are not limited to, the following:

  • Providing individual and family therapy for each youth served by the team
  • Designating the appropriate team staff such that specialized clinical expertise is applied as clinically indicated for each child
  • Providing and coordinating the assessment and reassessment of the recipient’s clinical needs
  • Providing clinical expertise and guidance to the IIH team members in the team’s interventions with the recipient
  • Providing the clinical supervision of all members of the team for the provision of this service.
    Participating in the person-centered planning process
  • Assisting with implementing a home-based behavioral support plan with the youth and his or her caregivers as indicated in the Person Centered Plan
  • Providing psychoeducation as indicated in the Person Centered Plan
  • Assisting with crisis interventions
  • Consulting with identified providers, engaging community and natural supports, and including their input in the person-centered planning process
  • Ensuring the IIH team works together as an organized, coordinated unit.
  • Meeting with the IIH team at least weekly to ensure that the planned interventions are implemented by the appropriate staff members and to discuss recipient’s progress toward goals as identified in the Person Centered Plan.
  • Ensuring proper billing of the IIH Services.
  • Monitoring the aggregate services delivered at each site using both of the following quality assurance benchmarks:
        -At least 60% of the contacts will occur face-to-face with the youth, family, and     caregivers. The remaining units may be either telephone or collateral contacts.
        -At least 60% of staff time will be spent working outside of the agency’s facility, with or on behalf of the recipients.
  • Linking the recipient to an alternative service when clinically indicated and functionally appropriate for the needs of the youth and family as determined by the Child and Family Team.

Supervisory Responsibilities:

Providing the clinical supervision of all members of the team for the provision of this service.  Meets with the IIH team at least weekly to ensure that the planned interventions are implemented by the appropriate staff members and to discuss recipient’s progress toward goals as identified in the Person Centered Plan.  Ensures the IIH team works together as an organized, coordinated unit.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


Knowledge of:

  • Available formal and informal assessment resources in the state
  • The population/disability/culture of the recipient being served

Skills and Abilities to:

  • Apply interviewing skills such as active listening, supportive responses, open and closed-ended questions, summarizing, and giving options
  • Collect all recent and relevant clinical and medical assessment and evaluation reports, integrating the findings, results and recommendations to form the basis of the recipient’s individualized plan of care; engage recipients and families to elicit and gather, and integrate other pertinent information
  • Recognize indicators of risk (health, safety, mental health/substance abuse)
  • Gather and review information through a holistic approach, giving balanced attention to individual, family, community, educational, work, leisure, cultural, contextual factors, and recipient preferences
  • Consult other professionals and formal and natural supports in the assessment process
    Discuss findings and recommendations with the recipient in a clear and understandable manner

Person Centered Planning

Knowledge of:

  • The values that underlie a person-centered approach to providing service to improve recipient functioning within the context of the recipient's culture and community
  • Models of wellness-management and recovery
  • Biopsychosocial approaches to serving and supports individuals, and evidenced based standards of care
  • Processes used in a variety of models for group meetings to promote recipient and family involvement in case planning and decision-making
  • Interventions appropriate for assessed needs

Skills and Abilities to:

  • Identity and evaluate a recipient’s existing and accessible resources and support systems
  • Develop an individualized care plan with a recipient and his or her supports based on assessment findings that includes measurable goals and outcomes


Knowledge of:

  • Community resources such as medical and behavioral health programs, formal and informal supports, and social service, educational, employment, and housing resources
  • Current laws, regulations, policies surrounding medical and behavioral healthcare

Skills and Abilities to:

  • Research, develop, maintain, and share information on community and other resources relevant to the needs of recipients
  • Maintain consistent, collaborative contact with other health care providers and community resources
  • Facilitate the recipient’s transition into services in the care plan in order to achieve the outcomes derived for the consumer’s goals
  • Assist the recipient in accessing a variety of community resources

Professional Responsibility

Knowledge of:

  • Importance of ethical behavior, the potential impact of unethical behavior on the recipient and the potential consequences of violating ethical expectations
  • Quality assurance practices and standards
  • Confidentiality regulations
  • Required performance standards and case management best practices
  • Definitions and fundamental concepts of culture and diversity
  • Origins and tenets of one's personal value system, culture background, and beliefs; understands how this may influence actions and decisions in practice
  • Differences in culture and ethnicity of recipients served

Skills and Abilities to:

  • Use critical thinking skills and consultation with other professionals to make ethical decision and conduct ethical case management
  • Form constructive, collaborative relationships with recipients of various cultures and use effective strategies for conducting culturally-competent case management
  • Discern with whom protected health information can be shared
  • Communicate clearly, both verbally and in writing
  • Discern the severity of family problems are beyond the case manager’s skill or responsibility, and when referrals to other professionals are necessary
  • Identify areas for self improvement, pursue necessary education and training, and seek appropriate supervision

Education and/or Experience: 

A MH or SA license to practice independently or a provisional license.  If provisional, must become fully licensed within 30 months of hire date.  Must have one year experience with the population served.

Preferred Skills:

Language Skills:

Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or government regulations.  Ability to write reports, business correspondence, effective treatment notes and related documents.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and/or the public.

Mathematical Skills:

Ability to calculate figures and amounts such as percentages, mean, mode and median; ability to interpret bar graphs.

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