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ACT Team Program/Administrative Assistant

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Job Code: ACT-TPAA
Posted On: Tuesday, 16th May 2017
Location: Montgomery Center
27 North Main Street, Troy, NC 27371
Job Type:
Full Time

Job Description:


This is a full time position that is expected to assure the non-clinical aspects of the ACT team are well organized, coordinated, and monitored.  This position must be able to interact well with other team members, work well with persons with severe and persistent mental illness, communicate well with other agency departments (e.g. finance, IS, human resources), and understand the full range of administrative issues including budgetary, scheduling, medical records, and communication.

Special Attributes:

Must possess a good attitude, work well with staff at all levels of the agency, be committed to working as part of a team, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Highly motivated and resilient professional
  • Strong negotiation skills
  • Demonstrated leadership and supervisory experience
  • Demonstrated ability to positively lead change and gain results
  • Some knowledge of or willing to learn clinical practice models
  • Demonstrated ability to understand economic, business and operational factors
  • Preceptor and teaching experience helpful
  • Strong critical-thinking/problem-solving skills
  • Proven conflict management/resolution skills
  • High professional ethics and standards
  • Strong team player and team building skills; ability to collaborate with all levels and areas
  • Strong presentation skills
  • Proven relationship-building and management skills
  • Ability to effectively and positively influence and persuade

Education and/or Experience:

Must possess at least a High School Diploma. Degree in business and/or business training preferred (Actual work experience will be taken into consideration).  Must have been in a supervisory role at least three (3) years.  Supervision of an office place a plus.

Certificates, License, Registration:

None required.

Preferred Skills:

Technical Skills: 

Must have experience in most Microsoft products, must be proficient in Outlook, Excel (Advanced level), Word (Advanced Level).  Experience in CMHC software a plus.  Must be proficient in the use of a 10 Key calculator and working knowledge of standard office equipment (ex. Copier, Fax, Phone Systems, multiple Printing devices).

Language Skills:

Must be able to effectively communicate well verbally and in writing.

Mathematical Skills:

Ability to calculate figures and amounts such as percentages, mean, mode and median; ability to interpret bar graphs.

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Working at Daymark

Daymark strives to provide the very best for our employees. We offer a comprehensive benefits package for full-time and part-time (30 hours per week) employees. Follow the links below to see more about how Daymark supports employees so they can provide excellent service, care and treatment for our customers.