24-Hour Crisis Hotline
866.275.9552
Suicide Prevention Lifeline
800.273.8255

An Assertive Community Treatment (ACT) team consists of a community-based group of medical, behavioral health, and rehabilitation professionals who use a team approach to meet the needs of individuals with severe and persistent mental illness.

ACT Team services are intended to serve:
•    Individuals 18 years and older with schizophrenia, other psychotic disorders and bipolar disorder.
•    Additionally, difficulty consistently performing the range of routine tasks required for  adult functioning in the community.
•    There is significant difficulty maintaining consistent employment or a safe living situation.
•    Individuals served by ACTT also have a high use of acute psychiatric hospital (2 or more admissions during the past 12 months) or psychiatric emergency services;
•    Coexisting mental health and substance abuse use disorders of significant duration (more than 6 months);
•    High risk or recent history of criminal justice involvement (such as arrest, incarceration, probation);
•     Difficulty effectively using traditional office-based outpatient services.

A comprehensive clinical assessment that demonstrates medical necessity must be completed prior to provision of ACT Team services.

ACT Team’s are to be the first-line (and generally sole provider) of all the services that an ACT individuals needs. Being the single point of responsibility necessitates a higher frequency and intensity of community-based contacts, and a very low individual-to-staff ratio.

Services are flexible; teams offer varying levels of care for all individuals, and appropriately adjust service levels given individuals changing needs over time.

ACT teams are available to individuals 24 hours a day, 7 days a week, and 365 days a year. ACT Teams shall have an office open 8 hours per day, Monday through Friday, for walk-ins and calls. Planned services must be available seven days per week.

It is expected that individuals will reduce the amount of time spent in institutional settings and become more integrated within their own community.

Individuals with a primary diagnosis of a substance use disorder, or intellectual developmental disabilities, borderline personality disorder, traumatic brain injury, or an autism spectrum disorder are not the intended beneficiary group and   are not eligible for services

Services Per Location

Some of our services are not available in all of our facilities. The list below assists in determining which of our centers offers a certain service or function. For more information, please contact the facility closest to your residence.

  • ACTT +

    Alleghany Center
    Ashe Center
    Avery Center
    Davie Center
    Forsyth NW
    Rockingham County
    Watauga Center
    Wilkes Center
  • Day Treatment +

    Avery Center
    Davidson Center
    Watuaga Center
    Wilkes Center
  • DWI/DWLR Services +

    Allgehany Center
    Archdale Center
    Ashe Center
    Asheboro Center
    Avery Center
    Cabarrus Center
    Davidson Center
    Rowan Center
    Stanly Center
    Union Center
    Wilkes Center
    Watauga Center
  • Facility Based Crisis +

    Statesville CRC
    Kannapolis CRC
    Monroe CRC
  • Intensive In-Home +

    Alleghany Center
    Anson Center
    Archdale Center
    Ashe Center
    Asheboro Center
    Avery Center
    Cabarrus Center
    Davie Center
    Forsyth NW
    Hoke Center
    Montgomery Center
    Moore Center
    Richmond Center
    Stokes Center
    Surry Center
    Union Center
    Watauga Center
  • Medication Management +

    This service is offered at all of our facilities except Guilford Residential

  • Mobile Crisis Management +

    Alleghany Center
    Avery Center
    Cabarrus Center
    Davidson Cener
    Forsyth Center
    Iredell Center
    Rockingham County
    Rowan Center
    Stanly Center
    Surry Center
    Union Center
    Vance Center
    Watauga Center
  • Mobile Medication Program +

    Vance Center
  • Outpatient Substance Abuse +

    This service is offered at all of our facilities except Guilford Residential

  • Outpatient Mental Health +

    This service is offered at all of our facilities except Guilford Residential

  • Psychosocial Rehabilitation +

    Alleghany Center
    Ashe Center
    Forsyth NW Center
    Rockingham County
    Wilkes Center
  • Residential Subtance Abuse +

    Guilford Residential Center
  • School-Based Therapy +

    Ashe Center
    Avery Center
    Watauga Center
  • Substance Abuse Intensive Outpatient +

    Alleghany Center
    Avery Center
    Cabarrus Center
    Forsyth Center
    Davidson Center
    Iredell Center
    Rowan Center
    Stanly Center
    Surry Center
    Union Center
    Wilkes Center
    Watauga Center
    Yadkin Center
  • Walk-In Crisis +

    This service is offered at all of our facilities except Guilford Residential

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