616 Colonnade Drive
Charlotte, NC 28205
- Substance Abuse Outpatient Treatment
- Mental Health Outpatient Treatment
- Psychiatric Services/Medical Management
- Advanced Access/Walk-In Clinic
- Peer Support Services
- Tailored Care Management
Mecklenburg County Resources
Express Care: 704.316.6561
Welcome to our The Smith Family Behavioral Health Urgent Care (Mecklenbug BHUC) unit located in Charlotte.
Behavioral Health Urgent Care (BHUC) provides an alternative to Emergency Room and Inpatient Psychiatric Hospitalization for individuals who have a mental illness and/or substance use disorder. The unit is staffed 24-hours -a-day by nurses, licensed clinicians, and qualified professionals. The facility has a 23-hour observation chair unit that will allow patients to stay up to 23 hours for observation, further assessment, and care management.
When To Come In
What To Expect
Therapeutic interventions are designed to support an individual remaining in the community and to effect symptom reduction, risk-of-harm reduction, and/or safe transition of persons in acute crises to appropriate crisis stabilization and detoxification services.
The person is given an immediate evaluation and access to acute mental health, developmental disability and/or substance abuse services.
If needed, the person can stay up to 23 hours to ensure the immediate crisis is resolved or to be placed in a treatment facility if needed.